Steelseries rma reddit. That goes for all other brands not just Steelseries.
Steelseries rma reddit. (No, the battery replacement wasn't the reason for the RMA). com ; For the limited edition, out of stock, or end-of-life products - the warranty process will require approval from SteelSeries and may be subject to alternate resolutions. But it did work out so I just wanted to share my experience and let folks know it isn't all bad. -based Sony Pictures Entertainment and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc. Don't know what to do, it has some annoying static noise in one earpiece but beside this it works so if i send it and I will have to w8 few months that will be pretty bad :( The switches are similar to Cherry MX red switches which can take some getting used to coming from switches with heavier actuation pressure. Hey Reddit SteelSeries users! Welcome to our first monthly RMA thread. Posted by u/[Deleted Account] - 1 vote and 10 comments Considering they sell some headphones 300$, and battery replacements with 50$ shipping cost to Canada, (80$ to replace a battery!) this is a big problem IMHO. To SteelSeries, I requested RMA for the H wireless headset and it was approved. Using an RMA coupon code on SteelSeries. And a final note, the customer service with Steelseries has been pretty good to me. Used the coupon from that Reddit's Loudest and Most In-Tune Community of Bassists Electric, acoustic, upright, and otherwise. And since you're wanting a $400 headset I wouldn't consider Steelseries. From other posts on this subreddit, it sounds like Steelseries is taking steps to own the RMA processes end-to-end. Verified Official. This is marketed as a gaming mouse. There are circumstances when we will offer alternatives, with the main objective is to get our community as soon as possible. I don’t think I buy SteelSeries products in a time. I am almost exclusively a steelseries user. that is untill I ordered a Steelseries Rival 3 Wireless from Amazon on sale on 23-09-2022 and recently the scroll wheel is having some issues. Steelseries isn't having a temporary glitch; either by neglect or design, it simply has a broken RMA process. I contacted Amazon and they said to contact Steelseries. , both subsidiaries of Tokyo-based Sony Group Corporation. RMA Services @ SteelSeries Order Help So recently my Apex 7 TKL started behave a little strange since the W stopped working, solution was to press gently on the switch itself, which clearly says to me that the switch is the problem. FOR GLORY. (EU regulations apply) For more information, check out our RMA process FAQ. As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as Oh, they asked me to send my steelseries H headset to RMA but now I'm really affraid that i will have to w8 many months. I shit you not, I started an RMA at the end of august and finally got my fucking coupon and will be getting my headphones this week. For a short time, I had 3 Apex keyboards in my possession Which actually didn't resolve or RMA anything because the agent who was working on my ticket forgot to attach a coupon code to buy a replacement product from the Steelseries shop. In Czech republic (it should work in whole Europe, too) you just need your receipt from bank that you paid it by credit card and seller/distributor should find it in their system and should give you copy of your receipt or do RMA with your order number, which he found in their system. Let's Talk RMA. This is a reminder that r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. Dock 26 Lake Forest. 02. If you placed an order without creating an account, you may create a new account here using the same email you placed the order. Seems like steelseries dropped acro as their rma agent and have not appointed another one. That goes for all other brands not just Steelseries. Another problem is that RMA must be completed in 10 days or it will be cancelled. 105K subscribers in the steelseries community. Members Online You will have to contact the manufacturer directly for warranty claims/rma. Few hours later Randall messages me through the ticket asking for tracking number and shipping receipt again, saying that if I fail to do so my RMA will be rejected even There is no reason why any company should have a warranty process that takes 6 weeks to process an RMA. If the RMA is confirmed to be fraudulent, we will cancel the order. On 04. Hello u/SuperSam64, . In case you're not satisfied with a product purchased from SteelSeries. Instead they just marked it "solved". You can often find steelseries mice on sale too. For whatever reason, Steelseries outsourced the RMA fulfillment processes. Second, they could do what other companies do-- ship you a product right away, put a hold on your credit card, then drop it when they actually process your RMA and determine they've received your old merchandise back (or charge you if 11 votes, 42 comments. I was able to hold off on destroying my original keyboard until after the replacement came. There are are some quality flaws, but not for every product. Hey everyone! Considering the recent threads popping up regarding our new RMA process we wanted to be as transparent as we can to clear any confusion and explain some of the stuff going on behind the scenes. Nah, with Steelseries support they make you send them pictures clearly displaying the destruction of the device before they send you a replacement. I am a careful person just like you and I bought during my life 4 Steelseries products which I still use without issues. Own your RMA Process. Thats 100% not true. So, to answer your question. com we offer a full 30-day money-back guarantee, valid from the date of delivery. Hey everyone, This is our monthly Support & FAQ thread. For my personal experiences Steelseries is the first to ask to destroy and show proof with a timestamp on how long I have to do so before my RMA becomes invalidated. there is two types of broken. POD is beneficial in many ways as it ensures the fastest Also, when I initially filed for the RMA the rep tried to tell me that only products bought directly from SteelSeries were eligible for warranty/RMA and I told her that was illegal AF. You should know this before you buy steelseries used gear. But other than that they have been quite helpful, I've had about 10 tickets with them. All products are covered by local warranty regulations. Posted by u/sgt_kuraii - 2 votes and 2 comments 105K subscribers in the steelseries community. Members Online Should I buy pixel buds pro or stick to a series? 10 votes, 48 comments. To request a refund, please go to: I'm in the US, so may be different elsewhere, but I just RMA'd my Rival for the rubber grips rubbing off, and I got a voucher code for the price of my Rival 1 business day after my Rival arrived at their warehouse. I bought an extra keyboard to hold me over, but then discovered they had an alternative RMA option. @Him I have dealt with the Steelseries support previously, there was some unfortunate circumstances especially in the length of time it took to get everything resolved but thankfully a resolution was reached, unfortunately you only get to read the horror stories when posting on the reddit, which is a shame as i was helped tremendously by a few . I was stoned that this happened since this was a very new headset (a month of usage). The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries. RMA, Warranty, & Refunds. As a result, your order may be temporarily held while we do a final screening. When I pointed out to the representative that it is not in stock and no ETA is known, he told me not to worry and they will extend the RMA. We ask that you please take a minute to read through the rules and check out the resources provided before creating a post, especially if you are new here. If you do not have the proper item available for RMA you should give the next available item that is of value or next best. Now I'll never buy another Steelseries product again. I've had 2 hardware failures from mice that were used daily for 8+ hours and Steelseries has quickly RMA'd and replaced them. I sent my Razer Blackwidow for RMA via Acro. I have razer speakers because steelseries didn’t have any until recently. Or check it out in the app stores Come on Steelseries RMA #330553 . In several communications, Steelseries stated that they don't have control over the RMA warehouse. So I'm sure SteelSeries are aware of the re-seller. All that customer service will do is RMA but doesn’t really help if they’re just gonna keep breaking This is a reminder that r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. Acro handles after service for various brands like Steelseries and Razer. View community ranking In the Top 5% of largest communities on Reddit My first steelseries. Steelseries had me break off one of the earcups when I asked to warranty a headset due to a broken usb port. As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as Fought the 3 month battle to get my Arctis 9X replaced, received the RMA coupon and ordered the same model. Within 5 months I’ve owned 2 steel series mice. Good luck to you. Is subject to the available inventory on SteelSeries. PLEASE NOTE *Due to a sharp increase in fraudulent activity, we are increasing screening after order checkout. I had to RMA my Nova Pro Wireless recently and this step really threw me off at first. Quick search in this sub will give you the results. Amazon doesn't take anything back after 30 days without a good reason to do so, and they shouldn't bare the costs because SS won't honor their own warranty, what SS are doing is actually illegal in the EU. CA 92630) with signature confirmation (USPS tracking #2315 1470 0000 7156 1665) confirming receipt and signature (by someone who signed R SCHMITTEN). Return Policy. com. Just got a nova 7 and am so happy with it. and the last time I didn't get sound they say started Trowing RMA at my head so I Rma`ed it and I had to Fucking Break the headset with my bare hands A FUCKING 350 EURO Headset with the cheapest drivers I`ve ever seen in a headset so this shit is basically barely worth 20 euro`s to make The re-sellers need explicit permission to sell especially on amazon from a brand. 2016, after checking the tracking service, I found out that the device has been delivered to SteelSeries warehouse and that it was accepted by someone working there. I had a headset with a bad mic and got a good deal on a razer headset so figured I’d try it. I’ve been using TB Stealth 600 Gen 2 and most recently the new USB version. Did receive my replacement quickly though This is a reminder that r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. Once you receive your SteelSeries RMA promo code via email, do the following: 1) Navigate to the SteelSeries website. . I was looking to Rma it. Filled up their form, updated them with the courier details. As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as With all the negativity surrounding Steelseries RMA I figure I would give an account of my recent experience with them. Hey Reddit SteelSeries users! Welcome to our second monthly RMA thread. Since, it has a warranty period of 2 Years. So yea. They just seem to develop a double click which is quite irritating. com RMA Credit: Can be used to order the same product. Stop making blanket statements without more proof. other buttons activating when not entered also completly unusable. They are quick to get on an RMA and get you to break your product, which is kind of depressing for me. Community resources, and extensive FAQ for players new and old. I contacted Amazon and they said to contact Steelseries. for work replying to emails for 2 weeks while a replacement ships it still sucks. Verified Official Monthly Support Thread & FAQ- March 2023 (self. but fine ill do it. There should also be no reason why they do not have a back stock for warranty and RMA for issues like this. Then they'll instruct you to contact their local retailer or distributor for further procedure. Plus 100 bucks or less is fair when you consider the flagship products of other companies is well over 100 dollars. 3) Select your product & add it to your cart. It is my first time doing RMA, and there is no clear direction towards it. com does not extend the warranty nor change the product for which the warranty is applicable. steelseries offers good shapes, lower weight, great rgb implementation, decent software, good customer service, much improved build quality over the last couple years. Steelseries is a good product brand, just like Razer, Logitech, Hyperx, Corsair, etc. This thread will be replacing the previous stickied… 2. The fact that SteelSeries has been ignoring the complaints and this subreddit has blown up with complaints regarding the RMA process, the screw up with customs, and then the coupons for customs fees instead of reimbursement, I'm surprised that someone hasn't bothered to start the lawsuit process yet. However, when something was in my cart it took an agent 30 seconds to ask me if I required assistance. Since, it has a warranty period of 2 Years. Here is the webstore promo code to fulfill your RMA: Code: RMAQD61H736TLZ279DN Value: $/€ Get the Reddit app Scan this QR code to download the app now. I'm guessing SteelSeries should not be legally allowed to grant permission to sellers in a country where they cannot honor the right to repair. And sure I don't think an RMA process should take basically a full month. Had many mice and keyboards, which all crapped out or malfunctioned in some way well under one year. com account with which you filed your RMA warranty ticket (if you are not already logged in). still somewhat useable (altho painful) and completely nonfunctional. As others stated, it’s common practice for manufacturers to have you destroy the product in some way. I ordered a Steelseries Rival 3 Wireless from Amazon on sale on 23-09-2022 and recently the scroll wheel is having some issues. It's just that I have constant "luck" with peripherals. I've done RMA's with Glorious, Logitech, TurtleBeach, Asus, Corsair, and now Steelseries. Welcome to r/pixelbuds, an (un)official home of the Google Pixel Buds products and the #MadeByGoogle lineup on Reddit. I sent the headset to the address I received via email: (RMA-374139 25862-A Commercentre Dr. 2) Log into your SteelSeries. Since I bought my mouse a few years ago, I did not expect an RMA an I seriously feel scammed out of my money by steelseries. steelseries. I contacted Steelseries back in April when the coating on my Sensei RAW Rubberized started rubbing off after a few days of use. A week later received a call from them saying it has been despatched and got a brand new one. Battery doesn’t charge well or hold a charge and it’s around 8 months old. Hey there! Saw your post and want to reach out! Typically warranty replacements are 1:1 (exact same unit). Do I need to register my device? How does the warranty RMA process work? My RMA was approved and I received my code! Now what? Warranty Policy: What does my warranty cover and how long does it last? What is a valid proof of purchase? Where is the serial number on my Steelseries product? Detailed overview of the Steelseries. I said SteelSeries is obviously supplying their products to Walmart, Amazon, Etc, they are advertising a 1 year warranty with said products, and by law they have Welcome to /r/SkyrimMods! We are Reddit's primary hub for all things modding, from troubleshooting for beginners to creation of mods by experts. in any gaming senario buttons double or tripple clicking is not acceptable. S. My last mouse was a Logitech G100 which had some stupid issues with the middle mouse button registering double MMB clicks, when I switched to SS 7G/ Diablo mouse. From Siberia V2's, 650's, 2 pairs of Arctis 7's, 5 - 6 mice and the huge-ass APEX M800 keyboard. As someone who has typed for a living for 8 years, I personally prefer the lighter force required as my hands and fingers dont tire out. For full support or to open a ticket with our support team, please check out https://support. Welcome to the unofficial subreddit of Crunchyroll, the best place to talk about this streaming service and news regarding the platform! Crunchyroll is an independently operated joint venture between U. Of course I ran off to SteelSeries and tried doing an RMA. But steelseries/acro have had some horror stories regarding rma. They probably could have just soldered on a new usb port to fix it, but didn’t choose that route. After failing with the website due to technical problems, I opened a ticket the next day and (as most people do) run to reddit to open a post to make sure that people will see my ticket. But I'm happy with the new headset. ACRO seems to be the rma contact for steelseries. steelseries) submitted 9 months ago by AutoModerator. Steelseries just accepted my rma request for my rival optical, but my question is what does the warranty covers? like what condition the mouse it should be so they replace it,im having a sensor problem with it like sometimes the right click it stops working when im spraying or doing some normal desktop stuff and sometimes it works like charm im sure there's something bad in it, and another I've been using Steelseries products for more than a decade now. Please Help. I definitely wouldn't want to buy, say, a steelseries keyboard after this because I know the RMA process is kind of painful. For full support for your webshop order, please check out our support pages here. We would like to show you a description here but the site won’t allow us. Your best chance would be contact the steelseries directly. This thread will be replacing the previous stickied… TL;NR; I have returned my headset with amazon because steelseries won’t fix it and I regret buying it , so be aware that you can have a bad experience with the RMA service at the moment because they don’t repear some things. Amazon also has an API that allows to verify purchases. This replacement came in but has an issue with the voice cutting out while on Bluetooth and while connected to the recommended Xbox adapter for Windows. Let's start with Proof of Destruction or POD. I don't think it is a right way to treat your customers, SteelSeries. ctapu dvme wvqe hwvksr nimsd skobrcd bzadtp ecsxcw uuhgmcj qwce